Janome Canada Ltd.
Contact Us

Machines Support
For questions regarding Machine Support, fill out the Machines Support Form
or Contact support Mon - Fri 9.00AM - 5:00PM EST, 1 -800-631-0183 - Press Option 3 and listen to the prompts.

Technical Support
For questions regarding Technical Support, installing, updating, or using your embroidery software, fill out the Software Support Form or Contact support Mon - Fri 9.00AM - 5:00PM EST, 1 -800-631-0183 - Press Option 3 and listen to the prompts.

General Inquiries
For general questions, please use the General Inquiries Form.

Request a Machine Brochure
Fill out the Brochure Request Form to request a brochure for your choice of machine.