General Inquiries

Please enter the information below to submit a general inquiry to the Janome team.

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Name *

First

Last

Address

City

Province

ZIP Code

Province Software Phone

Email *

Phone *

Software

Software Version

To check the version number of your software, launch the software. Click Help from the Menu Toolbar. Click About from the drop-down menu. The version number will be on the About dialog box.

Machine Model

Serial Number

Dealer Name

Date of Purchase

Inquiry Details *

Submit

Note:  If you are located in a country other than the USA, please use the Select a Country link to find a distributor in your country.  If your country is not listed, please contact the Janome Global headquarters located in Japan.