To purchase a Janome product, for purchase advice and for product use, please contact or visit an authorized Janome dealer for assistance. Click here to locate a dealer
For machine and software assistance, please see “Support”. Click here for Janome support
General Inquires
For all other product related questions and inquiries please email customer relations at Custrel_canada@janome.com
Janome Canada Headquarters
Janome Canada Ltd.
4-1155 North Service Road West
Oakville, ON L6M 3E3
Interested in becoming a Janome Dealer?
Fill out the form to be contacted by a member of our Sales Department.